collects reports of Internet crime from the public. Using such complaints, the IC3’s Recovery Asset Team has assisted in freezing hundreds of thousands of dollars for victims of cyber crime.
Responding to major incidents wherever and whenever they happen through mission centers, operations and intelligence are integrated for maximum impact against cyber threats.
CyberOps provides around-the-clock support for clients to track incidents and communicate with field offices across the country.
Whether through developing innovative investigative techniques, using cutting-edge analytic tools, or forging new partnerships in our communities, CyberOps continues to adapt to meet the challenges posed by the evolving cyber threat.
We impose risk and consequences on cyber adversaries making it harder for both cyber criminals and foreign governments to use malicious cyber activity to achieve their objectives.
Utilising our role as the lead cybersecurity agency with law enforcement and intelligence responsibilities to pursue our own actions, enable our partners to defend networks, attribute malicious activity & impose sanctions for bad behavior.
We aim to instill comprehensive cybercrime legislation and cyber-threat countermeasures that are internationally adoptable, regionally and globally relevant in the context of securing the world's cyberspace.
Our Best CyberSecurity Services
We identify and analyse cybercrime data from annual reports,various official crime measurement tools,victimization surveys, historical cybersecurity incidents, their types, frequency and impact.
To articulate an effective computer emergency response
protectecting critical information infrastructure, as well as reducing international vulnerabilities through cybersecurity assurance framework.
we specialize in the private sector beacuse of its essential role in detection, prevention, mitigation, and investigation of cybercrime because it predominantly owns and manages the critical infrastructure in countries and is one of the primary targets of many cyber-dependent and cyber-enabled crimes.
ICIEU assists victims of scams make full recovery, We have investigated various scams including romance scams, credit card scams, banking fraud, holiday scams, identity theft, payment in advance scams, cash machine fraud, investment scams and cheque scams.
Knowledge management promotes ways to deal with the obstacles to cybercrime investigations that concern the human and technical resources, the knowledge, skills, and abilities (KSAs) needed to conduct these investigations. Knowledge acquisition has improved our projects and their outcome.
First responders such as enforcement agents, digital forensics experts, priviate investigators, prosecutors and information technology specialists tasked with responding to cybercrime incidents are under our Employ.
Popular Trends Of Scams
This is an email scam where you appear to get a message from
a legitimate source, such as your bank, HMRC, PayPal, Apple
The message will encourage you to click a link and log into your account, normally by telling you your account has been locked or there’s a large transfer of money.
In reality, the link in the email goes to a fake website which collects your information.
Another version of this scam involves an email attachment – perhaps a coupon or form you need to fill in – which is in fact a computer virus.
How to spot it
There are two main ways to spot a phishing scam
- Look at how you’re addressed in the email. Scammers will use a general greeting such as Dear Sir, Dear Madam or Dear Customer. Legitimate emails will use your name.
- The email address the message has been sent from. Open the email and expand the pane at the top of the message and look at the email it was sent from. If it’s a real message, it will come from a recognisable address – such as ‘noreply @ bank.com’. Scammers won’t be able to send messages from a real domain name. So the email addresses will be filled in with random letters or numbers, such as ‘noreply @ 1234.bank.com’, or have deliberate spelling mistakes.
This is phone call where the scammers pretend to be from
your bank, building society or even a government agency.
During the phone call, the fraudsters will attempt to get you to reveal your personal details.
How to spot it
It’s very difficult to spot. The big tip-off is that the caller will be desperately trying to get you to reveal your information, which no legitimate caller would ask you to do.
This is generally a phone-based scam. Although you might be
targeted in other ways, such as email or people coming to
Although investment scams vary, the principle remains the same. You’re encouraged to hand over money to invest in a company or product, which doesn’t exist.
How to spot it
It can be quite difficult. Many of the companies the
scammers are calling from or trying to get you to invest in
can look legitimate – with websites, social media profiles
See if the investor is regulated by checking the register on the FCA website
To see if what they’re getting you to invest in exists, check them on the Companies House website
It’s unlikely a company will contact you out of the blue about an investment opportunity. So if you get an unexpected phone call, it’s best to ignore it.
A big warning sign should be if you’re told an investment offers a high rate of return with little risk.
Since the pension freedoms were introduced in 2015, retirees
are able to access large sums of money from pension pots.
An unfortunate side-effect has been that this group is now being targeted by scammers because they can potentially access large amounts of cash.
Pension scams will usually follow a similar path to investment scams, with contact normally being made by telephone.
How to spot it
Warning signs are similar to those for investment scams.
Unsolicited phone calls, or any unrequested contact, should be treated as suspicious. Anything involving high returns with low risk should ring alarm bells.
If you want to be sure, check the FCA register and the Companies House website
This is when you buy tickets for a concert or sporting
event, for example – but the person, or website, you’re
buying from either doesn’t send the tickets, or sends you
This is most common on ticket reselling or exchange sites, which makes get a refund very difficult.
To combat touts, many events issue tickets that can only be used by the person who bought them, so tickets on reselling sites won’t work
How to spot it
Spotting this scam can be difficult as you might not realise
you’ve been scammed until the day of the event.
One way you might be able to spot it is by looking at the website.
If it’s one you’ve never heard of, doesn’t have proper contact details, or only lists a mobile phone number or PO box – avoid it.
These are text message-based scam.
Scammers will contact you claiming to be from your bank, saying you need to update your personal details or that there’s an issue.
The text might contain a link, like a phishing scam, or a phone number to call. The phone number is fake and when you call the fraudsters will attempt to get you to reveal your details.
How to spot it
It’s difficult to spot, so if you get a message like this –
One giveaway might be the phone number in the text is not the same as the one on your credit or debit card.
This is similar to phishing, but instead of sending you an
email directly, the scammers target the website you’re
You type in the correct website address, but you then get directed to a fake version, where you inadvertently put in your login details and secure information.
How to spot it
Scammers have also designed these fake websites to look just
like the real thing.
Look at the website address. It won’t show up as you’re expecting, but as a selection of numbers. Or perhaps something similar to the real name, but with letters switched around or a different spelling.
This is another kind of email scam, and probably the most
well-known. You get an email from ex-ministers or the royal
family, often from a country in Africa.
They’ll usually ask to use your bank account to deposit a large sum of money so they can get out of the country and offer to pay you a fee.
You’ll be asked for your bank details. But of course there’s no money and the scammers will use the details you send to clear out your bank account.
Similar schemes exist with wills and claiming an inheritance from a long-lost relative.
How to spot it
As with many of the scams we’ve mentioned so far – if it
sounds too good to be true, it probably is.
Again, it’s worth checking the email – as the name the message is from and the email won’t match. Bad spelling and grammar can also be a give-away.
Safe account scams
You’ll be contacted, usually on the phone by someone
claiming to be from your bank. They’ll say your account has
been compromised in some way and encourage you to transfer
all your money from your bank to a ‘safe account’.
How to spot it
It can be very difficult as the scammers play on your fears
about people illegally accessing your money.
But the easiest thing to remember is banks will never ask you to transfer money into a ‘safe account.
If your account has been hacked, your bank will be able to stop money coming out of it very quickly and there would be no point in transferring your money to a different bank account.
Computer software fraud
This is where scammers pretending to be from Apple or
Microsoft contact you by phone or email. They say they need
your payment details to fix, update or validate your
How to spot it
It’s very unlikely computer companies would make a phone
call about these kind of issues if you haven’t asked for
So it’s best to treat the calls with the same suspicion as you would treat any other unexpected call or email.
a digital or virtual currency designed to work as a medium
of exchange. Cryptocurrencies are known for their market
volatility so the value of investor’s assets go up and down
quickly. As more people have invested their money in
cryptocurrencies, criminals have capitalised on this as an
opportunity to commit fraud.
Criminals advertise schemes promising, in some cases, high returns through cryptocurrency investing or mining. Frequently advertised on social media, criminals try to lure you in with adverts offering easy money quickly in order to obtain your money or personal information.
How to protect yourself
- Be wary of adverts online and on social media promising high returns on investments in cryptoassets or cryptoasset-related products and be suspicious if you are contacted out the blue about an investment opportunity. This could be via a cold-call, an e-mail or an approach on social media.
- Don’t be rushed into making an investment. No legitimate person or firm will pressure you into making an investment, or committing to something on the spot. Take time to do your research.
Most firms advertising and selling investments in
cryptoassets are not authorised by the Financial Conduct
so always check the FCA Register to make sure you’re dealing with an authorised firm and check the FCA Warning List of firms to avoid.
- Just because a company has a glossy website and glowing reviews from ‘high net worth’ investors does not mean it is genuine – fraudsters will go to great lengths to convince you they are not a scam.
This involves people being duped into sending money to
criminals who go to great lengths to gain their trust and
convince them that they are in a genuine relationship.
They use language to manipulate, persuade and exploit so that requests for money do not raise alarm bells.
Requests might be highly emotive, such as criminals claiming they need money for emergency medical care, or to pay for transport costs to visit the victim if they are overseas. Scammers will often build a relationship with their victims over time.
How to stay safe from romance scams
- Be suspicious of any requests for money from someone you have never met in person, particularly if you have only recently met online.
- Speak to your family or friends to get advice.
- Profile photos may not be genuine, do your research first. Performing a reverse image search on a search engine can find photos that have been taken from somewhere, or someone, else.
Our Skills Span From CyberSecurity to Cyber Scams Recovery
Hours Of Support
Ceo & Founder
i received a call from someone claiming to be from my bank’s fraud team enquiring if several payments on my account were actually made by me. I didn’t recognise them and was advised it was nothing to worry about, that my account had been compromised, and I urgently needed to move money into a ‘safe’ account in order to protect it. I did as told and transferred the balance from my account, as well as the money in my savings into a ‘safe account’ which actually belonged to the criminal. Thanks to CyberOps, i was able to recover it all.
I received a phone call from the police advising they were
investigating some cases of fraud at my bank. I was told to go to
my bank branch and withdraw my funds to assist the police in their
investigation. The caller even said an officer would meet me to
collect the cash.
I was assured that there was nothing to worry about and i would receive the funds back once the analysis was complete. The caller gave me an excuse to use if he was questioned at his bank branch. Once i made the withdrawal i took the cash back to my house and soon after an officer arrived to collect it. i handed over his cash but never heard from the caller or officer again. I had so much confidence in the police so i really thought i would even double back the money i gave them. but i was deeply defrauded, I searched for recovery agancies and even got duped again, thank God i didn't give up and came across CyberOps. Their legitimacy and competence is really amazing.
I finished work one day and was rushing to catch a train. I
received a message from my son saying he had a new phone and is
giving me his new number.
Minutes later i got another message from the same number informing me that he was struggling to access his banking app on the new phone and was worried because he had to pay an urgent bill. i received a further message asking if i could pay the bill. Worried for his my and knowing he would pay me back when he could, i transferred the money to the account. It was only after i had transferred the money and couldn’t get through to my son on the new number so i called my son on his default number then realised it was a scam. I was devasted beause it wasn't a small amount of money. i saw one of ICIEU's newsletters online and decided to try them and i incredibly happy i did. Thank you CyberOps
I applied for a mortgage which was subsequently declined due to a
poor credit history. I had consistently paid off all my credit
cards and built up my credit score so was unsure why that was the
I started receiving letters from a debt collector for outstanding payments on a mobile phone contract.
When i checked my credit report, i discovered numerous entries that was familiar. i contacted the organisations relating to the entries to check what they were for and raised disputes.
What didn’t occur to me was that criminals had obtained my personal information from social media profiles, which included details about my home address, workplace and other personal information. This was used to target me with a scam email (also known as phishing) as a result of which provided the criminal with information about my financial details.
Numerous accounts for loans and mobile phone contracts had then been opened in my name, none of which i knew about. i sponser ads online asking for help, i am still surprised as to how CyberOps contacted and resolved my issues for me.
Meet Our Industrious Cyber Operations Team, Top of the notch individuals employed for their expertise in various and designated field
Steven ShimChief Executive Officer
Ruth JohnsonChief Operating Officer
Erin DavidsonInformation Security Manager
Frank ThompsonIT Project Manager
Linda DoweLead IT Engineer
Michael LaforestLead Paralegal
Send A Query To Us And Get Your Cyber Crime Scam Resolved
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London SE9 6AR, UK