The Terms and Conditions of a CyberOps is an agreement that includes all the set rules
and acceptable
guidelines relating to the use of CyberOps.
This document serves as an agreement between the constituents of CyberOps and its users.
The owner is the
person or company that owns CyberOps and the users are people who use the CyberOpss
or application. This
document enables the owner to set rules relating to the use of its CyberOps These rules
include, but not
limited to the following:
Personal Information of Users: Sometimes, personal information (such as name, username, emails,
passwords, credit/debit
card details etc.) of users may be required for users to have access to or use the services provided
in the CyberOps In this case, the owner must take steps to provide a privacy policy.
This
privacy policy may be
included in this document, or in a separate document. It gives a description of the personal
information
collected/needed for the users, what the personal information will be used for and how this
information can be
protected.
Acceptable Use/Prohibited Use: This clause limits what the users can do on the CyberOps or
application. It specifies what
the users can or can not do on the CyberOps
Intellectual Property Ownership: This clause protects the intellectual property of the owner, such
as the brand name,
graphics, videos, contents, materials and all other intellectual property belonging to the owner.
User Contents: If the CyberOps allows users to create and post their own contents on the
CyberOps or
application, the document specifies that the user owns the contents. However, a license is granted
to the owner to use
the contents.
Affiliate Marketing: The owner of CyberOps may engage in affiliate marketing. This is a
marketing strategy
that allows the owner of CyberOps to advertise the products of online retailers in
exchange for commission
which will be paid upon each sale or referrals made.
Termination/Suspension: This informs users that their accounts or use of the CyberOps can
be terminated or
suspended in cases of abuses and/or at the sole discretion of the owner.
Terms of Service: If products and/or services are sold on the CyberOps, it is important
to inform the users
about the acceptable payment terms, shipping policies, refund/return policies, etc.
Every online store, CyberOps, or mobile application requires this document to create a contractual
relationship between
the owner of the online store or CyberOps and their users. Other important documents for CyberOps
the Privacy Policy, Cookie Policy, and Refund Policy.
How to use this document
This document can be used by any individual or company that owns CyberOps as it creates
a binding agreement
between the owner and the users. After filling out this document, it should be published on the
CyberOps or application.
Some CyberOpss or applications simply make the terms and conditions available on a separate page,
usually accessible via
a hyperlink that appears on the same page. In this case, the end user may not review the terms
before accepting the
contract. This is called the browse wrap agreement. Other CyberOpss or application make the users
take positive steps to
confirm that the user has read the terms and conditions. For example, the site or application may
have a pop up box
showing the terms and conditions where the user will be required to scroll all the way through the
terms and conditions
before checking the box saying "I understand the terms and conditions of this CyberOps and have
agreed to be bound by
them". This is called a click wrap agreement.
Applicable laws
Although there is no standard law that stipulates the provision of this agreement, the National
Information Technology
Development Agency (NITDA) Guidelines set rules for the protection of personal data and privacy
policy.
Also, there are general laws that regulate Information Technology and Communications, such as the
Copyright Act, which
ensures the protection of intellectual property, and the National Information Technology Development
Act.
On May 25, 2018, the European Union (EU) General Data Protection Regulation (GDPR) came into effect
to ensure the
protection of personal data. It addresses the export of personal data outside the European Union.
This regulation is
applicable to Nigerian businesses if they offer products and services in the EU or if they process
the personal data of
people in the EU.